Monthly Archives: February 2014

KPIs and the Elephant in the Room

or Join up your metrics for added value One of the challenges of KPIs and metrics is knowing how detailed to get. ┬áThere is a natural human drive to understand, and that frequently drives us into the detail, however I … Continue reading

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Make sure your KPIs work for you … what to measure

There is a wide acceptance that KPIs are “a good thing”, but what is a KPI and how is it measured. The purpose of a KPI is provide a metric that gives an important insig ht into a process of … Continue reading

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